Sydney Airport Message Board - Stragetic pax stranded in Phuket

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Stragetic pax stranded in Phuket

On the 5pm news a report that up to 600 pax are stranded in Puhket after their Stragetic flight (s) have been cancelled for up to 5 days in a row.

A phone interview with one passenger reports that Stragetic are not being very co-operative with regards to alternative flights and apparently the Australian Consulate is supposedly not helping pax some of whom are running out of medication. Pax have been accommodated in sub-standard hotels.

From their website Strategic

Quote:

Phuket/Bali Flight Update

UPDATE 21:30pm AEST 20th June 2011

PHUKET UPDATE:

Strategic Airlines would like to apologise for the incorrect information given to some of our passengers booked on flight VC240 Melbourne to Phuket 21 June 2011 via the call centre. We are hoping for a mid afternoon departure tomorrow. Should this information change, we will notify you asap.

BALI SERVICES UPDATE:

Flight VC226 - 22 June 2011 Brisbane to Denpasar has been rescheduled. This service will depart Brisbane International Airport at 11:30am local time 22 June 2011. This flight will stop in Darwin for refuelling only, arriving in Denpasar at 17:40pm local time 22 June 2011.

Flight VC227 - 22 June 2011 Denpasar to Brisbane has been rescheduled. This service will depart Denpasar Airport at 18:40pm local time 22 June 2011. This flight will stop in Darwin for refuelling only, arriving at Brisbane International Terminal at 04:05am local time 23 June 2011.

PHUKET SERVICES UPDATE:

We regret to advise the following flights have been cancelled:

Flight VC247 - 17 June 2011 Phuket to Brisbane has been cancelled. We are working with other airlines to try and get our passengers to Brisbane as quickly as possible. Strategic Airlines will contact passengers via text message or by local contact. Again we apologise for any inconvenience this has caused.

Flight VC246 - 19 June 2011 Brisbane to Phuket has been cancelled. Passengers booked on this flight will be offered a full refund and the opportunity to rebook your flights free of charge within 12 months. Please email info@flystrategic.com and one of our team members will be in contact within five business days. Again we sincerely apologise for the inconvenience this has caused.

Strategic Airlines apologises that our Phuket-Melbourne-Phuket services continue to be delayed at this time. As soon as we are able to confirm revised flight times we will contact our passengers immediately by email, SMS or via your travel agent confirming details of revised flight arrangements and times.

Please do not travel to the airport until your revised flight details are provided to you.

This advice applies to the following services:

VC241 - Phuket to Melbourne
VC240 - Melbourne to Phuket

Strategic Airlines apologises sincerely for the inconvenience caused by this interruption to our normal operating schedule.

Does anyone know why the flights have been cancelled?

Hi All,

Whay doesn't Stragetic Charter a B763 or maybe a B744 from QF to bring the passengers home?

This would be better PR than doing nothing at all

Stuart

Quote:

Originally Posted by Nigel C (Post 61715)

Does anyone know why the flights have been cancelled?

VH-SSA is in for (U/S?) maintenance in Kuala Lumpur is what I've read. As you know, SSA is their only A332 at this time, so if it goes tech, it's going to cause delays and cancellations for all flights it operates on - MEL-HKT, BNE-HKT, and BNE-DPS. Looks like VC are sending an A320 on BNE-DPS via DRW to compensate for the A332.

Pretty sure SSA was heading for Brisbane or Melbourne and it diverted to KUL enroute.

sorry just realised my spelling of Strategic:confused:

VH-SSA arrived in MEL earlier today and a short time ago departed as AGC 240; currently north of Shepparton at FL190

Quote:

Originally Posted by Brock Little (Post 61718)

You've got to be game operating a single frame of type that seems to goes "tech" so frequently :eek:

And you base that statement on what?