Quote:
Originally Posted by Jack Brownbill
is UA really as ****ty as everyone says?
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It really depends.
UA's Y-class is, and for the foreseeable future always will be, terrible. No PTVs - say no more.
Now that the new flat-bed product is being rolled out, UA's C-class is once again competitive. I had the pleasure of trying it out on a recent trans-pac, and I was very impressed; it is definitely on the level of the Skybed, if not better. The thing that always lets UA down is soft product - f/a service, food, etc. It's hit or miss in this regard.
UA F-class is quite good seat-wise, especially with the new Suite entering service. Again, the unknown is the soft product.
It'll be interesting to see how DL's entry affects the trans-pac market. If UA can keep up it's new F/C refitting at its current pace and show customers how good the new seats are, they might be okay. Otherwise, DL will certainly jeopardise UA's survival.