Lets face it, the service you get from Qantas is no better than a budget carrier! In flight service? What is it? A muffin and water? Friendly, courteous staff? Where have they gone? Aircraft running on time? What day of the week? Check-in chaos and long queues at QF? It sucks.
I know this hurts alot of peoples feelings, I love aeroplanes and the airline industry too, but this is reality. Qantas is expensive for the quality of service they offer, I believe there is an element of Australian pride that keeps alot of Qantas customers returning to them. It is the brand name.
Qantas is nervous because Tiger Airways is launching a handful of services on the Sydney to Melbourne route? So what! Why is Qantas so afraid?
My bet is in ten years time, Virgin Blue and Vaustralia will hold a greater share of the market than Qantas/Jetstar... or at least it will be equal.
Come and bite my head off people... lol.
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