It was full service when Joyce worked at Aer Lingus, hence why I said "AT THE TIME". I am not sure specificaly when he worked there, but he has been with Qantas for 12 or so years and worked for Ansett before that, so it has been a while.
With Aer Lingus it was about 2-3 years ago they made the decision to go LCC on their short haul services. Long haul they are meant to be full services but never tried them long haul. On short haul they seem to follow more the Virgin Blue style LCC rather than Ryanair or Sleazyjet. Ironic as Ryanair own about 25% of Aer Lingus. These changes also co-incided with them leaving OneWorld.
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