Personaly I have never ever agreed with that "you get what you pay for" saying. That is simply wrong.
Just because you pay a lower price for something, does not in any way whatsoever imply you should get a faulty item. It may not be as shiny, taste as good or last as long, but you should always get something fit for purpose.
In this case these passengers bought a ticket to fly on a particular flight. Now yes there are many reasons why a flight may be delayed or cancelled, and the only story out so far indicates this was a safety of flight regulation issue. But apparently not one of these passengers got what they paid for.
If the whole story is true (there's a first time for everything) then the way these people were treated shows exactly what Tiger thinks of the traveling Australian public.
I'd like to hear Tiger's side of this first, but it does sound rather indefensible at this stage. It's just a shame we're so willing to keep giving patheic service a second chance in any industry.
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