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Originally Posted by David Ramsay
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I gather Qantas sent an e-mail to frequent fliers at some point with a counter-argument and now they have ads running on
www.smh.com.au with this text:
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Because it's always safety first.
That's why I fly Qantas.
We're hoping there will be no furhter delays due to the volcanic ash cloud. Thank you for supporting Qantas' committment to safety.
Qantas.com/thatswhy
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This seems kind of pointless IMO. Supporters will agree with these sentiments, while people questioning Qantas' motives in cancelling flights when other major airlines did not will see this as evidence that this decision was indeed pure marketing all along.