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Old 17th September 2009, 08:41 AM
Andrew M Andrew M is offline
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Please don't quote the entire post if it is directly above, use the reply function instead. -mod

VA actually delayed the plane for MEL-LAX

The changes to schedules are not simply due to the delay of one plane.

The SYD and BNE to LAX flights were running fine until they realised the loads were too low.

All they are offering customers are refunds, they don't want to rebook on other carriers

Then, when you think all that poor service has passed, they change the MEL-LAX flights from a morning departure to an evening departure.

Then, they change lots of flights by about 1 hour again, thus further causing people to miss their onward flights from LAX.

I'll say it again, they are worse than Tiger at the moment.
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