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Old 4th November 2010, 03:14 PM
Robert S Robert S is offline
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Join Date: Mar 2008
Location: Sydney
Posts: 283
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I like how the SMH article now has this line:

Quote:
A Qantas spokeswoman said there was "no suggestion it's come from our aircraft".
You can only hope that this autobot reponse was before the Batam debris imagery started coming out.

Meanwhile their approach to Twitter is poor - twitter is where the misconceptions about the incident got completely out of hand, but their official twitter team (as linked from http://www.qantas.com.au/travel/airl...w-us/global/en ) could only say this:

http://twitter.com/qftravelinsider/status/29637434349

Quote:
@senopatix @bradatslice @grahamhills hi, we are an editorial team managing http://su.pr/3Egebp please direct your enquiries to Qantas direct
Basically their engagement with Twitter at present is purely marketing... not a great look when expectations today are that official Twitter accounts should be about customer engagement, not just promotion.
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