A380 IFE bugs
Overall the IFE is pretty intuitive and easy to use, and I like the option of using touch screen or the handset, although the video intro should be easier to find for newbies. The touch screen sometimes needs more pressure than expected to sense a touch, but it's the random uncommanded re-loading and the consequential hassle to resume that is causing needless infuriation amongst a group of A380 pax that would otherwise be more overtly impressed. My concern is more as a Qantas shareholder than as an irritated passenger.
The fact that I experienced the problem at least 7 or 8 times across two different aircraft and two different weeks proves that it's a design flaw in the system programming or the hardware - if someone is addressing it I'd like to know that, and will be pleased. If anyone thinks it's acceptable or that there's no urgency in trying to get it fixed, I'd like to very strongly rebuke them!
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Philip
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