Quote:
Originally Posted by NickN
Eli,
Imagine if the A380 delivery on September 21 featured an aircraft doused in grit and soot and which featured tired and dull looking paint.
Regardless of in-flight service and all the rest presentation to the public also carries weight.
It would be the same as hiring a limousine which turned up dirty with faded paint. Regardless of how nice the champagne was or the leather seats were it was still a dirty limousine.
As the saying goes... "Image is everything".
|
Well said. Very true. Trust me, people notice these things. A clean image is noticed by the public. But then once inside side they do notice the service as well,it is the whole package, but it starts from the outside. I think i am starting to sound like my girlfriend
