Quote:
Originally Posted by Ryan N
My grandparents and I are flying CX as well. We're flying on the overnight flights so they have plenty of time to pack and arrive at the airports.
The last time my grandparents went to HKG, they flew with Qantas. They were asked to wait by the check in counters and all the elderly passengers on the flight were escorted through Immigration and Security by Qantas staff.
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Same flight too. They had to wait for a CX staff at the check in counter before proceeding to immigration. This CX staff pushed the wheelchair and escorted them on the flight.