Qantas clowns around with luggage

[Stephen B]

Originally Posted by Andrew

[FONT="Arial"]It is interesting to see all this speculation about what actually happened yet no actual facts have been presented...

I am glad media report is being accepted as gospel....I was worried we would never know the truth...

That's what I see as the crux of the problem, what is the truth? Where's Qantas?

Why are airlines so affraid to show their faces and tell us what's going on?

When this sort of thing happens, if they have a good reason for it why don't they tell us?

These things do affect us, the traveling public, who's money the airlines want, so yes we do have a right to know.

There are alot of well educated level headded people out there who if something is explained to them politely and propperly, will accept the situation and move on.

All we ever hear are the reports from emotional people from the flight who get interviewed at the gate before the've had time themselves to process whatever's happened.

Why don't the airlines tell their passengers what's happening to them?

Why aren't the airlines straight in front of the cameras before a flight attendants phart becomes a front page explosion?

The airlines, all of them, are causing this media whitewash problem, by only ever treating the public with utter contempt, hiding behind opperational issues, and never explaining even the things that can be easily understood by anyone.

It only makes life miserable for the airline's staff as well, because as has been stated before, they are usually fed the same BS as us, but we expect them to know.

Senior managment obvously needs a big culture shock and cleanout.

Untill then, media reports like this (piece of tripe) will be the only "truth" we can rely on.