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Qantas kicks economy passengers off flights
Qantas kicks economy passengers off flights
By Hannah Davies July 31, 2008 12:01am http://www.news.com.au/travel/story/...014090,00.html Quote:
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#2
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makes Daniels post more on the money than it was...
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http://yssyforum.net/board/showpost....63&postcount=9 |
#3
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a great system as it allocated me seat 4A (737-800) on tomorrow morning's flight to Melbourne, normally I have to slum into seat 11A or later
Banjo
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used to fly globally on business, now retired |
#4
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Moral issues aside, it's Economics 101 - you always look after your repeat and high yielding customers first. Anything else is financially irresponsible.
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Click Here to view my aircraft photos at JetPhotos.Net! http://www.jetphotos.net/showphotos.php?userid=30538 |
#5
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Which would be a majority of their customers, thats okay they can fly with VB |
#6
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But what about the lounges?
As a platinum FF it would be hard for me to find fault with the new software (although implementing it with apparently inadequate staff training might be something I'd take issue with).
Of more aggravation are the new business class lounges in Sydney (especially) and Melbourne - they're way too crowded in peak times and a couple of times I've even gone to the 'economy' lounge and found more room and smaller queues for the snacks. This needs an urgent re-think before the same people the new software is supposed to please get so annoyed with the new lounges they try VB's Premium Economy, which I admit I haven't tried yet but I'm tempted.
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Philip |
#7
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This is no surprise whatsoever; it's part of a continuing trend which started as far back as the inception of JQ. QF has been steadily progressing from "Australian national carrier", in the truest sense of the title, to "Australian elite carrier", for lack of a less blunt way to put it. Mainline has been, and will continue to be, moving towards premium carrier status, while the masses are being dumped on JQ. From a business perspective it's a textbook example of effective product differentiation and it makes perfect sense, but I feel that it bodes unwell for the future of air travel here.
In a way, it's just another facet of an increasingly marked socioeconomic heirarchy we see in most Western countries. Not great, me thinks! |
#8
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when money ceases to become money then they should pick & choose...fastest way to lose customers is by treating them like crap. I'd say that right about now Qantas can ill afford to lose any customers.
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#9
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Hmmm...suddenly I'm feeling hungry!
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Click Here to view my aircraft photos at JetPhotos.Net! http://www.jetphotos.net/showphotos.php?userid=30538 |
#10
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If they start sorting the Wheat from the Chaff maybe they won't get so many of these uber morons flying with them and screaming everytime something falls off a plane.
If they go to JQ they might expect something to fall off....
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My Jetphotos Click Clicks Whens the BBQ in Brisvegas Muzzdog?? Soon.. No where. Where should I go? |
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