13th December 2009, 06:36 AM
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Member
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Join Date: Oct 2008
Location: Pymble, NSW
Posts: 746
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Qantas Refused Guide Dog and Stranded Blind Woman
The SMH getting stuck into Qantas this week by the looks
http://www.smh.com.au/travel/travel-...1207-kfcc.html
Quote:
ANDREW HEASLEY
December 8, 2009
QANTAS left a blind woman distressed and stranded interstate at night because the airline would not allow her guide dog on a flight.
Qantas is not alone. Tiger Airways two days earlier baulked at letting the same woman fly with her guide dog.
Donna Purcell and her husband, Ric, of Sydney, met a wall of resistance from Tiger Airways when they tried to fly return to Adelaide with her guide dog for a weekend away last month.
First, she was told that Tiger did not take dogs, then she would have to buy an extra ticket for it and even then could not be guaranteed to fly.
Eventually she convinced the airline to take her to Adelaide, but when Tiger cancelled the return flight, she approached Qantas.
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