#11
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So by that logic I should be saying qantas has a hundred times better service than virgin as I was able to land in the jump seat on a PER BKK flight in a 763 at 10pm at night during thunder storms? Was an amazing experience, but not a reason I choose QF over DJ |
#12
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Jack -
QF Short Haul crew also operate the 330s. Qantas originally intended for only SH crew to operate them in the beginning. Qantas thought the 330s didn't necessarily 'belong' to LH. Unions agreed to share. Now the split is about 80(LH) 20(SH) though it was the other way for some time. |
#13
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Matt, don't you find it rather harsh you are judging service quality based on being allowed access to the cockpit? Maybe from a spotters perspective DJ works for you, but that's not what the crux of the discussion is.
And as for being told by QF staff to put your camera away for security reasons in-flight, well maybe on a certain flight but from what I have seen there are plenty of in-flight cabin shots on Jetphotos, 152 to be exact with the most recent being from Jan 25, 2010 so that would tell me they have a fairly open policy on camera usage in-flight. Personally the last time I flew QF (last year) from Brisbane to Sydney they were quite happy to let me snap away during all phases of the flight. Ultimately however, for a flight which only lasts an hour or so, having 3 types of economy class seems strange to me. If someone can't survive a flight between sydney-brisbane-melboure-adelaide without a meal I'd be highly surprised. I personally wouldn't make use of the new "in-between" class, when I travel I just want to get there as cheap and quickly as possible (domestically). |
#14
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Fair enough Nick. I apologise for my post being more in favour from a spotters perspective than anything else. Ultimately all I wanted to put across was my personal opinion that I agreed with Anthony and believe that Virgin blue do have a higher service of customer care.
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#15
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It's all good mate, and yes for us spotters we tend to take into account things like cockpit access more than others do.
As with most organizations, customer service/care seems to fluctuate depending on who you manage to get on the day. Uniform customer care is something most companies aspire to but rarely manage to achieve, basically because their representatives all have different personalities and perceptions of what is or isn't good care. It's a shame that that is the way but unfortunately it's probably going to be an ongoing issue until they can clone their reps in the same image. |
#16
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DJ all the way, cabin crew always make it enjoyable and provide excellent service with the added bonus of them all being very attractive, QF on the other hand seem to lack something i consider important when flying ... customer service! ... i would pay more to fly DJ and of course VA than i would QF anyday, rarely have i had problems with DJ/VA and when i have it has been handled very well, apply the opposite to QF.
Hakan
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July 28 to Sep 9 MEL - HKG / HKG - ZRH - DUS / DUS - FCO / VCE - PRG / PRG - IST / IST - ECN / ECN - ZRH - BKK / BKK - MEL December 28 to January 24 MEL - LAX / LAX - LAS (Vegas New Year!) / LAS - JFK / JFK - MIA / MCO - LAX / LAX - MEL |
#17
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Choose between Y+, Y & Y- Sounds like my school report many years ago!
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#18
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A bit more detail from an SMH article here. I quite like the concept.
Quote:
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ABQ ABX ACV ADD ADL AKL ALB AMA AMS ANC ARN ATH ATL AUA AUH AUS AVL AVV AZA BCN BDL BFL BGO BGR BHD BHM BHQ BIL BIS BKI BKK BLD BLI BLV BNA BNE BOG BOI BOJ BOS BRO BSB BTR BUF BUD BUR BWI BZE BZN CAI CBR CGK CHC CHS CLE CLT CMH CNS CNX COS CPH CPT CTG CTS CUE CUN CUZ CVG CXF CYS CZM DAL DBO DCA DEN DFW DLH DOH DRW DSM DTW DUD DUR DXB ECP ELP EUG EWR EYW EZE FAI FAR FAT FCA FCO FLG FLL FNL FNT FRA FRS FSD FU'K FWA GCN GDL GDN GEG GGW GIG GJT GOT GRI GRR GRU GSP GTF GUA GVA GYE HAM HAN HBA HBE HEL HHH HKD HKG HLZ HND HNL HOU HRL HSV HVB IAD IAH ICN ICT IDA IND INV ISP IST ITM ITO JAB JAX JFK JNB JNU JOG JTR KEF KGC KIX KMI KMJ KMQ KOA KRK KTN KUL LAS LAX LBB LBE LEJ LFT LGA LGB LHR LIH LIM LIN LIT LRD LST MAD MAF MAO MCI MCO MCT MCY MDE MDT MDW MEL MEM MEX MFE MFR MHU MIA MID MKE MNL MOB MOT MQL MRY MSN MSO MSP MSY MTJ MTY MUC MVD MXP MZT NAN NAS NRT NTL OAG OAK OGG OKA OKC OMA OME ONT OOL ORD OSL OTZ OUI PAE PBG PDX PEK PER PHL PHX PIA PIT PLO PLZ PNH PSC PSG PSP PTY PVD PVG PVR PVU RAP RDD RDM RDU REC REP RIC RIX RNO ROC RSW SAL SAN SAT SAV SBA SBD SBN SBP SCK SCL SDF SDU SEA SFO SGF SGN SGU SHA SHV SIN SIT SJC SJD SJO SJU SLC SMF SMX SNA SOF SSA STL STS SUN SYD SYO SYR TIJ TLL TMW TPA TPE TSV TUL TUS TWF TYS VAR VIE VNO VPS WAW WDH WGA WLG WRG WVB XIY XNA YEG YHM YHZ YKM YOW YQB YQG YQM YTZ YUL YUM YVR YWG YXE YYC YYJ YYT YYZ ZRH Next Trips: 21-24JUN LAS-GJT-LAS G4 29-30JUN LAS-FAT-LAS WN/G4 03-09JUL LAS-MAN/LHR-LAS VS 13-14JUL LAS-DTW-LAS WN/DL 20-21JUL LAS-DEN-CPR-DEN-LAS UA 27-28JUL LAS-YVR/YCD-YVR-LAS AC/WS 03-04AUG LAS-SAN-LAS WN/F9 10-11AUG LAS-LAX-JAC-SLC-LAS UA/DL 17-18AUG LAS-SEA-KTN-SEA-LAS AS 24-25AUG LAS-SLC/EKO-SLC-LAS DL 29AUG-03SEP LAS-MSP-TVC-DFW-LAS SY/AA 06-08SEP LAS-ANC-ADQ-ANC-LAS AS 14-16SEP LAS-CLT-LAS AA 20-22SEP LAS-DEN-XWA-LAS UA/SY 28-29SEP LAS-DEN-LAS UA 02-03NOV LAS-SAN/TIJ-LAS WN/Y4 07-12NOV LAS-DUB-LAS EI 28NOV-02DEC LAS-OGG-MKK-HNL-LAS HA/9X 19DEC-05JAN LAS-LAX/MSY-MIA UA/AA 01-02FEB LAS-SEA-LAS AS 15-18FEB LAS-EWR/BTV-ORD-LAS UA |
#19
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DJ 3 Class
Firstly I currently work for DJ but have also worked for QF. I have also flown on all the jet carriers in OZ on many occasions and have to say that as percentages go, DJ gets the gong.
$ for $, DJ provides an all round better atmosphere irrespactive of the type of tube you are in, length of flight or cabin zone. I think for the average punter and above (Frequent Flyer, Business types and those with a few more $$ to spend) then DJ is the obvious choice. Having 3 classes will provide an even wider choice for all demographics in this country and in this fair land, freedom of choice is gold. No bias in my post as I believe all jet carriers in Oz have their merits but rolling all the choices into one carrier is a winner when you combine our Flair, Fun and Freedom to choose... Steve
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4 out of 3 people have trouble with fractions |
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