#11
|
|||
|
|||
Beacause one of their staff members took the video on their mobile phone.
The passengers conduct was stupid, but it was Cathay's employer, so I think an apology is warranted (from Cathay point of view regarding liability).
__________________
Next Flights: 08/7 PER-DRW QF | 15/7 DRW-PER QF // 14/8 PER-MEL JQ | 15/8 MEL-PER JQ |
#12
|
|||
|
|||
Quote:
Couldn't agree more... appeasing this kind of behaviour in any way just breeds more of the same. Some customers are always more difficult than they should be and that's life, you deal with it, but that behaviour was disgraceful (and potentially dangerous in the air). |
#13
|
|||
|
|||
I can see why Cathay apologised but I don't think they needed to apologise. It became a story because it was on YouTube. And she gets an upgrade out of it - that serves the wrong message to passengers who act like fools. It reminds me of the Simpsons episode where Homer becomes obese - 'it rewards you for your own stupidity'.
__________________
Eagerly counting down to the next YSSY Spotters Weekend |
#14
|
||||
|
||||
If it was in Hong Kong i can understand why.The staff at HKG are not the best to deal with.They certainly hate airline staff at Chep Lap ***.
|
#15
|
|||
|
|||
Why is that Ray?
|
#16
|
||||
|
||||
Even worse was 'Bus Uncle' that was referred to in the article.
|
|
|