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  #21  
Old 13th November 2009, 11:24 PM
Guy W Guy W is offline
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I am not here to stir the pot... but since when we are so much like the Americans? If we can't get it, the lawyers can.

A typical example of some genuine mistake turn sour.
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Last edited by Guy W; 13th November 2009 at 11:25 PM. Reason: typo
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  #22  
Old 13th November 2009, 11:50 PM
Grant Smith Grant Smith is offline
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Got both the emails too, and like you Robert, I too have just finished after a pretty ****ty day at work..

Got all excited for a second, as I know this year SQ is offering a similar offer, whereby if you hold status (Elite Gold or Elite Silver) and if you're within arms reach of re-qualifying they will requalify you on your next Star Alliance, SilkAir or Virgin Atlantic flight...
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  #23  
Old 14th November 2009, 12:19 AM
Robert S Robert S is offline
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Quote:
Originally Posted by Guy W View Post
A typical example of some genuine mistake turn sour.
I basically agree... part of me would love some small token gesture like say one free pass to the lounge, but most of me realises that as that e-mail appears to have gone out to the entire membership base, such things would be totally unworkable.

It's just a screwup and I will content myself with being happy that I'm not the poor person who was responsible for it.
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  #24  
Old 14th November 2009, 02:32 AM
Justin L Justin L is offline
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Funny thing is, I never got the original upgrade email, only the second one telling me the ugrade email was a mistake.
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  #25  
Old 14th November 2009, 07:54 AM
David M David M is offline
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I got excited, because I actually DID come close to getting my upgrade and was annoyed that I missed out by a few hundred points. Oh well...

David.M.
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  #26  
Old 14th November 2009, 11:48 AM
Ben Thiele
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Current Velocity Gold members also got the e-mail, so something was amiss right from the start.
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  #27  
Old 14th November 2009, 03:29 PM
AdamB AdamB is offline
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Originally Posted by Arthur T View Post
I also received this e-mail and I am flying Virgin Blue to Canberra later.
I will see whether they treat me like a Gold member and may consider ACCC actions if applicable.
How quick some are to get the lawyers involved. Just let it go. A mistake was made. A mistake that resulted in zero deaths or injuries, just a few disappointed people who at the end of the day are no worse off than they were the day before. Move on & leave the legal nonsense behind. And yes, I am a member that won & lost.
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  #28  
Old 14th November 2009, 04:16 PM
Ryan N Ryan N is offline
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Nothing in the media about this. Would have thought the media would have a field day with this, given all the attention on airlines thesedays.
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  #29  
Old 14th November 2009, 04:41 PM
Adam G Adam G is offline
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Please do not quote the entire post above as it is not necessary - mod.

Actually there was a thing on the 7pm project about it last night - they were just making light of the situation!
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  #30  
Old 14th November 2009, 05:53 PM
Anthony T Anthony T is offline
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Quote:
Nothing in the media about this.
Virgin has better social occassions, the media stay on Virgin's good side to ensure they are on the invite list
Last edited by Anthony T; 14th November 2009 at 05:54 PM. Reason: typo
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