UA 840 cancelled.....again!

[Grant Smith]

Originally Posted by D Chan

Nevermind how much money / revenue they make on the route - delays / cancellations cost them dearly!

Especially when hotels are near capacity and therefore charging rack rates to fill those last remaining rooms, you can easily be looking at a $50,000 hotel bill...

[Mike Scott]

Not to worry...Our crews love it...an extra day in Sydney !!!!

MS

[Andrew M]

The crew that sits at the very front and is not customer faciing love the delays you mean

[D Chan]

Originally Posted by Andrew M

The crew that sits at the very front and is not customer faciing love the delays you mean

The F/A are lucky they don't really have to 'face the music' - even better is an 'early cancellation' - they get notified in the hotel! Some pax are very understanding though and they know it's not the check-in persons fault.

I think 1K and GS members get rebooked if possible.

[Andrew M]

Well yes its the check-in agents that cop it !

[Mike Scott]

The gate agents do cop it...especially if its one of those "notifications as you check in after standing in line" The FA's do get flak from the passengers when they do finally get on board...the only safe area is up front with us....we are tucked away before pax board then either head for the door as soon as we shut down or stooge around until everyone is gone theh hit the crew line thru immigation etc....either way its not someting that I would wish on anybody,,,not a fun part of the job.

MS