About time DJ bought a new computer

[Andrew M]

Thanks for your insight Daniel

I am simply saying that systems crash with many companies, while most do have backup systems, the cost of such systems can outweigh the benefits.

As Andrew P has said he is flying QF next week, so hopefully there are no system glitches because QF has perfect systems... Much like their website which has been shocking over the past week.

[Daniel M]

Originally Posted by Andrew M

Thanks for your insight Daniel

I am simply saying that systems crash with many companies, while most do have backup systems, the cost of such systems can outweigh the benefits.

As Andrew P has said he is flying QF next week, so hopefully there are no system glitches because QF has perfect systems... Much like their website which has been shocking over the past week.

My post was aimed at those above, not yourself. Backup systems can cost a fortune, in saying that though, I'm sure DJ have a backup system in place, and there was something that took a little longer than normal to fix. Quite common in this day and age when technology issuch a crucial part of any business. It's not going to work 100% of the time...look forward to the threads when JQ and QF have computer systems failures...oh hang on, is it only because you were flying on DJ Andrew P...?

[Brenden S]

Don't worry my partner ended up being rather late into Perth, only to be told that her bag had been left in Sydney, not to mention the 60min delay in getting our other item we had! For A aircraft arriving scheduled at 2250 and finally getting home at 0300!!! Well **** just happens!

[Greg F]

thank goodness it wasn't JQ
it would be national headlines.......end of the world....

But I agree, as good as technology is, it does fail but life goes on

[Marty H]

Originally Posted by Greg F

thank goodness it wasn't JQ
it would be national headlines.......end of the world....

But I agree, as good as technology is, it does fail but life goes on

Isnt the reason we have a new yssy board due to 'technology' failing?

Build a bridge Andrew P..................

[Beau Chenery]

DJ's resilency in their network is excellent. Dual Routers at sites and the list goes on. They don't stinge on going without tested backups from the network to the servers. Pure speculation but did you think it could have been a security breach to the network from an outsider??

[Greg F]

Reading over this reminds me of when DJ & TT lost all Computers in Hobart.
DJ and TT are catered for by AeroCare in Hobart

However they lost their computers because someone nearby the Airport dug up the main cable (not sure if fiber optic or copper) killing ALL forms of Internet and phone.

However QF & JQ have a secondary (back up) line that is fed in the complete opposite direction to another exchange.

So Technology is still a pain in the backside at times! and isn't always fool proof.
And to say it shouldn't happen [failures & crashes] is exactly right 'Should Not'... but it does

[Beau Chenery]

Originally Posted by Greg F

However QF & JQ have a secondary (back up) line that is fed in the complete opposite direction to another exchange.

True redundancy there Greg the only way to do it or lay your own fibre instead of using carrier services.

[D Chan]

Originally Posted by Andrew McLaughlin

The people at the desk themselves were very pleasant but they just looked lost, so I can only assume there was little direction coming from middle management. After working in hotels for 15+ years, I know $h1t happens with computer systems, but surely a manual system shouldn't take 90+ minutes to get started and then another 60+ to board an aircraft!?!?!

wouldn't be surprised if they looked lost because they wouldnt have encountered such a situation before. But goes to show how important computers are nowadays and how reliant we are on them.