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  #11  
Old 2nd May 2008, 02:50 PM
Grant Smith Grant Smith is offline
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Not too sure about it being down since 6am, I was searching and able to book fares at just shy of 7am this morning on the Jetstar website...

Meh, either way ****e happens and what man makes, man can break...

World keeps on spinning - which I think you'll all agree is much more important than the QF website being down for a short period
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  #12  
Old 2nd May 2008, 02:54 PM
Andrew M Andrew M is offline
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Quote:
Originally Posted by Andrew P View Post
repeat, now its QF turn for their it guy should be scrapped over the coals

where is the back-up system!!!!

Banjo

ps was on Mel yesterday, and note DJ departure signs at each gate beared no resemblance to what was going on at the gate, one at 4.45 said the plane arrived at 9.30am
Glad you spread the love to all companies with poor IT set ups
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  #13  
Old 2nd May 2008, 04:18 PM
Ash W Ash W is offline
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Quote:
Originally Posted by Andrew P View Post
repeat, now its QF turn for their it guy should be scrapped over the coals

where is the back-up system!!!!

Banjo

ps was on Mel yesterday, and note DJ departure signs at each gate beared no resemblance to what was going on at the gate, one at 4.45 said the plane arrived at 9.30am
Umm there is a back-up system and judging by the orginal post the said back-up system kicked in, just with reduced functionality.

As for the DJ issue wasn't it with the check-in system not their web site?
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  #14  
Old 2nd May 2008, 04:55 PM
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Andrew P Andrew P is offline
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Quote:
Originally Posted by Andrew M View Post
Glad you spread the love to all companies with poor IT set ups
as i deal with SAP & Oracle data all day, I know what the probelsm can be

Banjo
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used to fly globally on business, now retired
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  #15  
Old 2nd May 2008, 05:19 PM
Andrew M Andrew M is offline
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SAP - Cringe!!!!
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  #16  
Old 2nd May 2008, 06:28 PM
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Philip Argy Philip Argy is offline
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The computer problems must have been significant - the staff at the Qantas Club told me they had "no computer system" at 11 am in Sydney and were using QuickCheck terminals and telephone calls to some central location to alter people's reservations.

It seemed to all be working OK at 4 pm when I was at the Qantas Club lounge in Canberra.
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  #17  
Old 2nd May 2008, 10:21 PM
Andrew C Andrew C is offline
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Default Nice to see back up procedure that work

Its nice to see back up procedure that work. I did not hear about any significant delays for QF. I do stand to be corrected.
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  #18  
Old 5th May 2008, 12:31 PM
Ryan N Ryan N is offline
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I tried to check in online late Saturday night but the website wouldn't let me do it. So ended up checking in at the airport.
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